Frequently Asked
Questions

FAQS

Have Questions?

Read our FAQ sections, we have collected the most asked questions.

About Booking

Booking Deposit ?

¥20,000~
To confirm your booking, you need to pay the deposit. This is a part of the total amount of your rental.
non-refundable

Minimum days of Booking

Minimum rental days: 4 – 7 days

How do i make the payment ?

Booking deposit: By card/bank transfer.
Remaining amount: Cash or Card. ( You can pay by card anytime before your booking )

For customers who have less than 2 days in their rental starting date. The full amount has to be paid.
Payment can not be made after the rental start date.

where do i pick & drop ?

Pick & drop:
Tokyo: ( Narita ): 555-1 Kosuge, Narita, Chiba 286-0127
Fukuoka: Chikuomotoyoshi, Iizuka, Fukuoka 820-0705
Osaka: 606-3 Oji, Kaizuka, Osaka 597-0051

Fukuoka: Free pick up from Chikuzen Daibu station ( if driver is available )

pick & drop Timing ?

You can pick up the car in the morning 9:30 AM and drop it off before closing time ( 5:30 PM)

Booking cancellation ?

Cancellation terms:
60 days before: No charge
30-59 days: 30% charged
15-29 days: 50% charged
0-14 days: 100% charged
(Booking deposit is non-refundable)

can i change / extend my booking ?

Yes, you can if there is a possiblity. Please contact us.

Renting in Japan

what license do i need to drive ?

International driver’s license. ( MUST ) . Local driver’s licenses are not eligible, even if your license has worked in other countries.

– For license holders of ( Germany, France, Switzerland, Monaco, Slovenia, Belgium and Taiwan )

There has to be a translated version of your local license.

We provide a license Translation service. Just let us know when booking. ( time needed : 3 days to a week+ for translation.

what does my insurance cover ?

Please read more about insurance on this page: https://samuraicampers.com/insurance/

how many km can i ride ?

FREE Unlimited Kilometers. We don’t charge for extra kms.

We do not advise driving the mini-campers for a long time as the engine is 660cc.

cost for snow/winter tires ?

Please ask during the inquiry.

any security deposit required ?

No.

drop off in another BRANCH ?

From Tokyo To/From Fukuoka: 100,000 yen
From Osaka to Fukuoka/Tokyo: 70,000 yen

minimum age for renting ?

18+

Terms & Conditions

Please click on this link:
Samurai Campers – Terms and Conditions

Make Your
Unforgettable Road Trip

Read our FAQ sections, we have collected the most asked questions.

Testimonial

What They Say About Us

We care about our customers, Here are a few reviews left by them.

We had an amazing time in the ‘Taj Mahal’ – a 660cc Suzuki Every that had been converted, with a tent on top. Two weeks travelling around Kyushu was the highlight of our 6 weeks in Japan.

Nous avons adoré notre expérience avec Samurai Campers. Les vans sont petits, ce qui permet de se garer n’importe où facilement, et l’espace intérieur est très optimisé avec plusieurs petits rangements, et différents équipements selon le modèle choisi.

Abbiamo noleggiato in coppia il van per 18 giorni, girando nel Kyushu. Posso dire che: – il servizio clienti eccellente, siamo stati in contatto senza problemi e ci hanno aiutato nelle difficoltà.