FAQ
FAQ
Frequently Asked Question
Questions that get asked a lot by our customers.
About Booking
- ¥20,000~
*To confirm your booking, you need to pay the deposit. This is a part of the total amount of your rental.
*non-refundable
Minimum rental days: 4 - 7 days
Booking deposit: By card/bank transfer.
Remaining amount: Cash or Card. ( You can pay by card anytime before your booking )
- NOTE* not all cards work in Japan. So cash/bank transfer is preferred incase the card declines.
- For customers who have less than 2 days in their rental starting date. The full amount has to be paid.
- 3.25-3.75% card commission fee when paying by card.
- Payment can not be made after the rental start date.
Pick & drop location is our showrooms in different prefectures.
Tokyo : Narita City - Odake
Fukuoka: Fukuoka Prefecture - Iizuka City
Osaka Branch: Osaka, Kaizuka .
- Tokyo: Closest station: Shimosa Manzaki.
- Fukuoka: Free pick up from Chikuzen Daibu station ( if driver is available )
- Osaka: Izumi Hashimoto station
You can pick up the car in the morning 9:30 AM and drop it off before closing time ( 5:30 PM)
In case your flight time is outside our hours, please do let us know.
Office timing: 9 AM to 5:30 PM
Cancellation terms:
60 days before: No charge
30-59 days: 30% charged
15-29 days: 50% charged
0-14 days: 100% charged
Yes, you can if there is a possiblity. Please contact us.
Renting in Japan
International driver's license. ( MUST ) . Local driver's licenses are not eligible, even if your license has worked in other countries.
- For license holders of ( Germany, France, Switzerland, Monaco, Slovenia, Belgium and Taiwan )
There has to be a translated version of your local license.
We provide a license Translation service. Just let us know when booking. ( time needed : 3 days to a week+ for translation.
Damage done to our car/health and the other party. Fully covered. Even if you hit a tree or a pole.
. You should always drive safely. No matter what!
Please read more about insurance on this page: https://samuraicampers.com/insurance/
FREE Unlimited Kilometers. We don't charge for extra kms.
- We do not advise driving the mini-campers for a long time as the engine is 660cc.
¥3,000 yen, for full rental.
We will be starting to take security deposits for new bookings starting from October 1st 2024.
- If you have booked before October 1st, you do not need to pay the security deposit.
Tokyo - Fukuoka: 100,000 yen
Osaka - Fukuoka/Tokyo: 70,000 yen
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